The replacement schedule depends on the type of filter and your water usage. Under normal usage conditions, we recommend replacing the filters as follows:S Compound Filter: Every 3 monthsMulti Ultra Filter: Every 6 monthsC Compound Filter: Every 6 monthsReplacing your filters on schedule helps maintain optimal water quality and filtration performance.

Yes, the purifier provides a replacement notification to remind you when maintenance is needed.

Professional installation is recommended to ensure proper operation and to help prevent leaks or damage. However, you may choose to install the unit yourself if you are comfortable following the installation instructions.For filter replacements, you can easily do them yourself, as the filters are designed to be simple to remove and reinstall.

Yes. Regular maintenance and timely filter replacement are essential to maintain water quality and purifier performance.

Slow water flow may indicate that the filter needs to be cleaned or replaced, or that the water pressure is low.

A decrease in water flow may indicate that the filter needs cleaning or replacement. Also, check that your water source has adequate water pressure. If the problem persists after replacing the filter, please contact us for assistance.

A blinking LED usually indicates that it's time to replace the filter. You can also refer to the user manual to identify the specific LED indicator and its meaning.

The purifier is designed for standard tap water. If you use water from a deep well, rainwater, or any source other than tap water, or if your water has unusual contaminants or poor quality, please consult us before using the purifier.

Yes, the product comes with a warranty. Please refer to the warranty card or manual for the warranty terms and conditions.